Privacy Policy GDPR

Introduction

SGS Photography takes your privacy very seriously. This privacy policy has been prepared in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process and by using SGS Photography, you consent to our collection and use of such data. If you would like to get in touch about anything in this policy or about your personal data, then please contact Carl Simpson-Smith at info@sgsphotography.co.uk or 27 Hemingford Road, Coventry, CV2 2RE.

The Data we collect

As a data controller, we collect a variety of data in order to deliver our services, and we will manage your personal data transparently, fairly and securely.

We may ask you to provide us the following data –

First and last names, contact numbers, email and postal addresses

Obviously, being a photographic business, we also create and manage images as per our contractual agreement(s).

We use the above data to deliver our service to you.

We collect this data on the following lawful basis to arrange or fulfil a Contract.

When you visit our website, we may also collect Cookies. These are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart, for example. This helps us monitor website traffic.

Which third parties do we share Personal Data with?

We share personal data with the following third parties:

Pic-Time – https://www.pic-time.com

Paypal – www.paypal.com

Stripe - https://stripe.com/gb

We will use images to process orders for prints and products using the external printing labs and album manufacturers; none of these have access to personal information.

Data transferred outside the UK is done so under Standard Contractual Clauses (SCCs) as approved by the UK Information Commissioner's Office (ICO). Where we transfer personal data to countries outside the UK that do not have an adequacy decision, we ensure appropriate safeguards are in place to protect your personal data through Standard Contractual Clauses with our service providers (Pic-Time, PayPal, and Stripe).

Why do we share your personal data with the above?

We share your data in order to deliver our service to you / for marketing purposes.

You can see above the safeguards we have in place for international data transfers.

How do we keep your personal data secure?

We keep your data secure and only accessible by trained members of our team.

In the unlikely event of a criminal breach of our security, we will inform the relevant regulatory body within 72 hours, and if your personal data were involved in the breach, we will also inform you.

How to Make a Complaint

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or call 0303 123 1113.

Changes to our privacy policy and control

We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.

You have the following rights –

– the right to be informed about the collection and use of your personal data

– the right of access to your personal data and any supplementary information

– the right to have any errors in your personal data rectified

– the right to have your personal data erased

– the right to restrict or suppress the processing of your personal data

– the right to move, copy or transfer your personal data from one IT environment to another

– the right to object to processing of your personal data in certain circumstances, and

– rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).

We do not use any automated decision-making or profiling in our business operations.

To exercise any of these rights, please contact us at info@sgsphotography.co.uk with your request. We will respond within 30 days (or up to 90 days for complex requests).

We also give you the option to manage your data via email or post.

We retain personal data for the duration necessary to fulfil our contractual obligations and for up to 7 years for tax and accounting purposes (as required by UK tax law). Photographic images are retained for one year from the project completion date, after which they are securely deleted unless you request otherwise.